Mobility Site - View Single Post

Anthony · 09-11-03, 02:33 PM

I feel fortunate in saying i have had the complete opposite experience in terms of both usage and customer support. I was able to get the audible player up and running on my ax fairly easily. I have also found their custmer support very responsive. Twice had to send a email to them with a question or issue and received replies within 24 hours. I have also used their live online support system. Within a couple of minutes, a rep will log on and guide you through your problems. So you know in advance, the solution to any problems always seems to require deleting audible player from your computer and ax.

Good luck.

09-11-03, 02:33 PM	#3 (permalink)
Anthony Aximsite Prospect Join Date: Jan 2003 Posts: 8 Thanked 0 Times in 0 Posts	I feel fortunate in saying i have had the complete opposite experience in terms of both usage and customer support. I was able to get the audible player up and running on my ax fairly easily. I have also found their custmer support very responsive. Twice had to send a email to them with a question or issue and received replies within 24 hours. I have also used their live online support system. Within a couple of minutes, a rep will log on and guide you through your problems. So you know in advance, the solution to any problems always seems to require deleting audible player from your computer and ax. Good luck.