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ddeacon · 09-17-03, 10:21 AM

Seeing as alot of people in the US are getting their updates over the last couple of days, I decided to call customer care to see where my update was at....

After a 35 minute call into Dell Canada Customer Care, all I got was that the technical issue preventing the shipment was still an issue and there is no estimate when they will be shipped out. The lady seemed baffled when I told her about all the news last week that the fix was supposed to be shipped out this week.

I'm generally pretty patient but the mixed messages are starting to drive me nuts and I just can't believe anything I've been told by Dell. You get a different message everytime you talk to someone.

Anybody in Canada actually get their update yet?

Thanks,
Don.

09-17-03, 10:21 AM	#1 (permalink)
ddeacon Aximsite Rookie Join Date: Jun 2003 Posts: 21 Thanked 0 Times in 0 Posts	WM2003 in Canada?!? Seeing as alot of people in the US are getting their updates over the last couple of days, I decided to call customer care to see where my update was at.... After a 35 minute call into Dell Canada Customer Care, all I got was that the technical issue preventing the shipment was still an issue and there is no estimate when they will be shipped out. The lady seemed baffled when I told her about all the news last week that the fix was supposed to be shipped out this week. I'm generally pretty patient but the mixed messages are starting to drive me nuts and I just can't believe anything I've been told by Dell. You get a different message everytime you talk to someone. Anybody in Canada actually get their update yet? Thanks, Don.