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TheAce · 09-24-03, 05:00 AM

ATTENTION: If you have hard-reseted your Axim, then completely uninstalled ActiveSync from your PC (along with all account information and stored documents), installed the USB drivers from Dell, went through the steps for installing the AS and Axim/cradle on a specific PC, and still the Axim would not connect, then it is a hardware problem of the Axim or the cradle. You should get in touch with the Dell support to get a replacement.......

Please note that you have to do the above steps without restoring your backup, i.e leave your Axim in a "virgin" state. If the Axim with no programs at all connects fine, and when you restore it will not connect, then take a look at my own AS thread (about a month ago), and you should find out what I did, step-by-step.......

09-24-03, 05:00 AM	#6 (permalink)
TheAce Aximsite Major League Senior Member Join Date: Apr 2003 Location: Greece Posts: 482 Thanked 0 Times in 0 Posts	ATTENTION: If you have hard-reseted your Axim, then completely uninstalled ActiveSync from your PC (along with all account information and stored documents), installed the USB drivers from Dell, went through the steps for installing the AS and Axim/cradle on a specific PC, and still the Axim would not connect, then it is a hardware problem of the Axim or the cradle. You should get in touch with the Dell support to get a replacement....... Please note that you have to do the above steps without restoring your backup, i.e leave your Axim in a "virgin" state. If the Axim with no programs at all connects fine, and when you restore it will not connect, then take a look at my own AS thread (about a month ago), and you should find out what I did, step-by-step....... __________________ Axim Advanced 400MHz PPC2003 Krusell Leather Case 256MB SD, 256MB CF, NSC BlueTooth CF, AmbiCom GPS CF