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I experience the same problem once in a while. I'm running a new Axim (400 mHz speed) with WM/PPC 2003 and ActiveSync 3.7.
Are you using the cable or cradle for connecting?
Are you connecting to an internal or external USB port?
If external, is it externally powered? (some have reported issues with under-powered USB ports, and USB cards that don't quite work altogether well with ActiveSync)
Do you notice that the connection dies after X amount of time when you first connect the unit to your computer? (mine does, usually after the first sync, then the connection dies...I just disconnect physically and reconnect then it maintains connection)
Once the connection dies, are you able to reseat/reconnect the Axim such that another connection is made?
I've chalked this one up as another example of poor programming on behalf of Microsoft. *sigh*
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