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It seems to me that Dell has poor quality control on even these long awaited upgrade CD's. They sent me two sets and both did not work and hung at the same point. You won't get any help at the Dell Support site and unless you can describe exactly what you are seeing and someone on this site happens to recognize it you won't get any help here either. In my opinion A02 is just fine for what is basically an obsolete PDA. Wait a year or so then buy another one. Maybe by then prices of other manufacturers will drop and you won't even have to buy Dell.
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