Class action lawsuit
This is inspired by TimJohn and CageyJames. TimJohn mentioned that those that need the upgrade and didn't get it even after numerous calls should file a class action lawsuit. CageyJames is in CSS hell and his isn't even a technical problem. Maybe a lawsuit will force Dell's hand in addressing their attrocious CSS. I didn't care about my upgrade, it finally got here but I wasn't concerned and I couldn't be bothered calling. BUT that doesn't mean I haven't had terrible run ins with CSS (I was put on hold one time after 40 minutes of being bounced around to hear a recording that the entire department was in a staff meeting for the next hour, then promptly disconnected). I would love to see Dell make their CSS as great as their Ax's especially since I'm foaming at the mouth for a Jukebox ; )
Let's go Aximsite folks make your voices heard. Someone organize and make our dream of great support a reality!!!!
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