|
Quote:
|
Originally posted by Chrissss
Nice thought, but like most major corporations they'd rather spend $200K on lawyers than on CSR's with IQ's higher than a rock. Actually shouldn't blame them completely...their hands are probably tied by stupid corporate policies.
I love hearing big Presidents of major corps spout platitudes about customer service...because platitudes is usually all they are.
Chris...
|
How come you have been getting the good CSRs? the only ones I have dealt with have IQs no higher than a grain of sand. I have never dealt with such poor customer service.