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dtgolder · 10-01-03, 11:47 AM

Ok, here's where I'm at currently:

Dell tech support said:

a) Be sure it's ActiveSync 3.7 (it was)
b) Be sure the proper alarms were turned on (apparently they're off by default)

--Settings
----Sounds & Notifications
------Notifications
--------Select how to be notified
----------Play Sound

(This was also set)

After verifying all this, Dell Tech support decided to send me a new (well refurbished) unit.

Received the unit today...loaded it up, and --- still no sound on Begin Sync...

So, this really has me (and likely Dell) stumped. I'm trying to see if they'll admit it's a bug, and to see if they'll have a patch coming out soon.

I'll keep everyone posted.

Oh--as an aside they sent me a PXA255 (as opposed to my original PXA250). I was hoping this was a cause/contributor to the problem, but it doesn't look like it.

10-01-03, 11:47 AM	#23 (permalink)
dtgolder Aximsite Rookie Join Date: Feb 2003 Posts: 76 Thanked 0 Times in 0 Posts	Ok, here's where I'm at currently: Dell tech support said: a) Be sure it's ActiveSync 3.7 (it was) b) Be sure the proper alarms were turned on (apparently they're off by default) --Settings ----Sounds & Notifications ------Notifications --------Select how to be notified ----------Play Sound (This was also set) After verifying all this, Dell Tech support decided to send me a new (well refurbished) unit. Received the unit today...loaded it up, and --- still no sound on Begin Sync... So, this really has me (and likely Dell) stumped. I'm trying to see if they'll admit it's a bug, and to see if they'll have a patch coming out soon. I'll keep everyone posted. Oh--as an aside they sent me a PXA255 (as opposed to my original PXA250). I was hoping this was a cause/contributor to the problem, but it doesn't look like it.