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Ya the CSS that I have delt they have rerouted my calls to India where, not only can I not understand him, it seem as if he cannot understand me? He asks me for my service code, I tell him and then he says its invalid so I sit on hold while he goes to find my information, then about 15 minutes later he is finally ready to answer my question, but then he finds that its for a different tech support person and transfers me, and the whole process starts back over again, then the 2nd guy transfers me again! What is up with that?? Then they transfer me to the Customer Service department which turns out to be closed and DISCONNECTS MY CALL! SO ALL WAS FOR NOTHING! I just wasted about 1 hour of my life on CSS?! But I think a petition is unrealisitic in the sense that if Dell wants to change it then they will, but if they don't they have a ton of resources to fight with. :(
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MooMooFarm
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