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Originally posted by Osiris
*sigh*
How many times do I have to tell you people? Quit calling Dell, and start emailing them!! I get excellent service via email, and *horrible* server via phone...and that's even when I call the employee tech line! Dell's customer service is a JOKE over the phone.
Quit trying. Just stop.
Open your email program, and just put down the damn phone.
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My emails are usually responded to in a day. Only had to re-explain once. I would never waste my time trying to talk to them on the phone.