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Activesync 3.7 is provided with the upgrade CD and the instructions gave me the impression WM2003 needed the newest version. Also, as jeepy above said, you should give your device a different name than pocket_pc (the default) BEFORE you attempt to sync.
Here's what I did:
1-hard reset
2-upgrade to as3.7
3-upgrade ax to wm2003 and when it was all complete (before creating a partnership)
4-rename ax while in cradle
5-create partnership and go
From there its all a matter of installing all the software from scratch.
I hope that helps.
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BB 8830 VZW (yeah, gett'n the shaft again from VZ)
Axim X51V
-- Previously --
Samsung SCH-i730 ($50/mth for broadband - give me a break Verizon!!!)
Axim X50V
Axim X30 High
Axim X5 400MHz
Handspring Visor Deluxe
Cassiopeia EM-500
Palm IIIxe
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