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If you originally installed AS from the CD that came with the Axim, the Dell drivers should have been installed but if you connected the Axim too soon, WinXP will start using some default mobile device drivers that don't work properly. You can get the drivers from Dell's support site and use the control panel to replace the current drivers. I'm not sure that's your problem but it won't hurt to try.
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-Ike-
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