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Aero · 10-09-03, 11:14 PM

Got my Upgrade and companion CDs today.

I read thru the installation instructions.

I click on Install Update, and I get an Caution message stating that "Connect your device to a computer using a sync cable or cradle before running the system update. Ensure that ActiveSync is installed on the computerand that the ActiveSync is sucessful.

I click ok but nothing happens

The install instructions advise to load ActiveSync 3.7

I already have Outlook 2002 and ActiveSync 3.7 installed on my PC (before I rcvd the Dell CD's).

Do I need to remove ActiveSync 3.7 from my PC and then reinstall Active Sync 3.7 from the companion CD before going ahead with the 2003 upgrade?

10-09-03, 11:14 PM	#1 (permalink)
Aero Aximsite Rookie DAP Freshman Join Date: Jun 2003 Location: New Jersey Posts: 88 Thanked 0 Times in 0 Posts	Got Upgrade CD; questions Got my Upgrade and companion CDs today. I read thru the installation instructions. I click on Install Update, and I get an Caution message stating that "Connect your device to a computer using a sync cable or cradle before running the system update. Ensure that ActiveSync is installed on the computerand that the ActiveSync is sucessful. I click ok but nothing happens The install instructions advise to load ActiveSync 3.7 I already have Outlook 2002 and ActiveSync 3.7 installed on my PC (before I rcvd the Dell CD's). Do I need to remove ActiveSync 3.7 from my PC and then reinstall Active Sync 3.7 from the companion CD before going ahead with the 2003 upgrade? __________________ Axim X5 400; WM03 Rhino Skin Aluminum hardcase Netgear MA701 CF 802.11b Last edited by Aero; 10-09-03 at 11:32 PM.