Doug, I had the same problem. My older FREE ebooks from MS are no longer accessable because I change my email address.
Please explain how you returned to an older email address (my old email wasn't an MSN passport account).
How can you re-activate using a non passport account email address?
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Originally posted by dpart
I ran into the same problem except that I had updated both my PC and my Ax. I got the same error message on both. The problem was caused when I reactivated the readers with a different email address than the one that I was using when I first activated the reader a few months ago. To fix the problem I just reactivated with the old email address.
Doug
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