I have had the same problems as many in this thread... I found out that it was my mouse drivers (Logitech MX700) that conflicted with the Axim drivers for USB connections. I stiill have the same problem though i have the latest Active sync and Dell USB driver and the latest BIOS and the latest mouseware from logitech but still i loose the connection now and then... no so often now though... But i only need to uninstall the mouse usb driver and "scan for hardware changes" and the problem is solved for teh moment... i heard that Dell is coming out with a ROM update to the Axim that can solve the problem... Im just waiting.....