Mobility Site - View Single Post - Upgraded Axim & ActiveSync looses connection

Tracy · 10-16-03, 11:40 PM

I have been having this problem for sometime. I have 2 Axes, one upgraded and one from the factory. I have installed the latest AS on both the PC's that I sync with. THe connection is dropped on both at some random interval. I have contacted Dell about this problem and got some of the most pathetic support attempts that you can imagine. I refered them to the threads from here and PPC Thoughts on this subject. My biggest problem with Dell's responce is that they want me to trouble shoot this problem for them. I simply don't have the time or the inclination to do this. I don't have any warm fuzzies that Dell will fix this with a ROM upgrade if they act like the problem doesn't exist.

Also, while I have USB trackballs on both systems, they aren't Logitech so that commonality is gone. How many with this sync problem are using add on USB 2.o cards to sync through? Maybe we should start looking for similar system attributes.

10-16-03, 11:40 PM	#31 (permalink)
Tracy Aximsite Rookie Join Date: Apr 2003 Posts: 68 Thanked 0 Times in 0 Posts	More Sync problems I have been having this problem for sometime. I have 2 Axes, one upgraded and one from the factory. I have installed the latest AS on both the PC's that I sync with. THe connection is dropped on both at some random interval. I have contacted Dell about this problem and got some of the most pathetic support attempts that you can imagine. I refered them to the threads from here and PPC Thoughts on this subject. My biggest problem with Dell's responce is that they want me to trouble shoot this problem for them. I simply don't have the time or the inclination to do this. I don't have any warm fuzzies that Dell will fix this with a ROM upgrade if they act like the problem doesn't exist. Also, while I have USB trackballs on both systems, they aren't Logitech so that commonality is gone. How many with this sync problem are using add on USB 2.o cards to sync through? Maybe we should start looking for similar system attributes.