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You guys may have something with the USB conflict. I have a phone line lan connection that uses the USB port too. If i have it enabled, the ax will not connect at all or connects but will not sync. If i restart ASync with the lan connection disabled, the ax works everytime. I can even re-enable the lan connection after the ax connects but before it has sync'd and it will still be alright. Maybe Dell needs to look at the USB driver and see if it has a problem.
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