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Old 10-21-03, 07:31 AM   #2 (permalink)
bbdh
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Join Date: Jan 2003
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I don't know how your backup software works, but when I upgraded from PC2002 to PC2003 I backed up the entire Axim using ActiveSync's Full Backup Tool. This worked for me from PC to PC2002 and also worked from PC2002 to PC2003 without any problems. I didn't have to reinstall any apps and I didn't have to recover any data - ActiveSync -> Tools -> Backup -> Full did the job both times and it's free.

Meanwhile, I am sorry to hear that your Inbox is broken, but you may be able to fix it easy with a little hard work:

1. Sync up your Axim to Outlook and manually Import the emails on your Axim into Outlook using Outlook's File -> Import.

2. Make sure you have backups of all your data and the install files and passwords for all your Axim programs. REMOVE ALL CARDS!!!

3. Run the Axim A03 upgrade to DOWNGRADE your Axim back to PC2002.

4. Reinstall all software and data and configure it the way you want - DO NOT TRY TO GET ANY NEW POP MAIL YET.

5. Install the latest ActiveSync (3.71) on your PC - it will upgrade your current ActiveSync.

6. TURN OFF ALL DATABASES under ActiveSync's settings so NOTHING will sync automatically.

7. Sync your Axim and click on TOOLS -> Backup/Restore -> Full Backup -> Change (type in a filename for your full backup on your PC - make sure there is room on your hard disk - you will only be backing up the Axim, not any cards).

8. Perform FULL backup - may take several hours.

9. Run PC2003 upgrade on Axim.

10. Resync as GUEST then Restore using the file name you made in step 7 - may take several hours.

Afterwards, your full functionality (including the Inbox) should still be working just as it was under PC2002. You can use ActiveSync and enable its databases to pull down the mail from Outlook and vice-versa. You should also be able to transfer your new POP mail from the Axim's Inbox to Outlook over ActiveSync just as under PC2002.

Good luck

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