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bayouman · 02-16-03, 02:10 PM

Thanks for all the help guys. I responded to the email last night and got this response today:

Dear Mr. Harvey,

Thank you for contacting Dell Online Support.

I apologize for the inconvenience this matter has caused.

Online orders do not always show up for sales representatives
that handle phone orders.

I see that the order is in the online order tool and processing.
Once an order number is assigned, a confirmation will be sent
out to you.

I hope this information helps. Thank you for your time and patience.

Respectfully

Linda
DTC16684
7:00am-3:30pm CST Mon-Fri
Dell Customer Care

Guess they might not have lost it after all. Glad I got a quick reply because I came real close to ordering an Ipaq 3835 last night. I will wait and see if Dell makes good on their words, plus I really want the Axim. Thanks again.

02-16-03, 02:10 PM	#12 (permalink)
bayouman Aximsite Rookie DAP Site StaffDAP Site StaffDAP Site Reviewer Join Date: Feb 2003 Location: Shreveport, LA Posts: 24 Thanked 0 Times in 0 Posts	Thanks for all the help guys. I responded to the email last night and got this response today: Dear Mr. Harvey, Thank you for contacting Dell Online Support. I apologize for the inconvenience this matter has caused. Online orders do not always show up for sales representatives that handle phone orders. I see that the order is in the online order tool and processing. Once an order number is assigned, a confirmation will be sent out to you. I hope this information helps. Thank you for your time and patience. Respectfully Linda DTC16684 7:00am-3:30pm CST Mon-Fri Dell Customer Care Guess they might not have lost it after all. Glad I got a quick reply because I came real close to ordering an Ipaq 3835 last night. I will wait and see if Dell makes good on their words, plus I really want the Axim. Thanks again.