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Originally posted by jmwils1
Thanks Ike - sort of a bummer, but at least they are promising to get this to me by Wednesday. Hopefully I will have good news then. One question I still have is whether I will need to charge the new one for at least 4 hours. I will have the same old battery which will be fully charged, but the backup battery is inside the new unit. I wonder which is the one affected by the 4 hour breakin period. Anyway, thanks.
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You can switch betteries, place the new one in the battery slot, use your X3 for a day, then just recharge your backup overnight. Send in the the old unit w/old battery back to Dell, and you'll be fine. You have 5 days(?) to send in the old unit. Did this with my X5 on a replacement.