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javageek · 11-02-03, 09:15 AM

I e-mailed them. They asked for my shipping information and are sending me a new one already! I figured they would want me to send them this one first.

Here is the message I received:
Good Morning,

We have recently been made aware of this situation with that specific case. A limited amount of product was shipped from our manufacturing facility with this undersized port. We have rectified the problem and would be happy to send a new case to you free of charge. May I please have your ship to address and day time phone number.

Please feel free to contact our customer service department with any questions you might have.

11-02-03, 09:15 AM	#7 (permalink)
javageek Aximsite Rookie Join Date: Apr 2003 Posts: 63 Thanked 0 Times in 0 Posts	I e-mailed them. They asked for my shipping information and are sending me a new one already! I figured they would want me to send them this one first. Here is the message I received: Good Morning, We have recently been made aware of this situation with that specific case. A limited amount of product was shipped from our manufacturing facility with this undersized port. We have rectified the problem and would be happy to send a new case to you free of charge. May I please have your ship to address and day time phone number. Please feel free to contact our customer service department with any questions you might have. Last edited by javageek; 11-02-03 at 09:19 AM.