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Yes, I'm quite certain the Axim is properly plugged into the port. This probably synching literally happened within seconds. One minute it synched perfectly, and the next it says "not connected." I plan to disconnect the cradle, reload the AS software and see what happens. Luckily my system is still under warranty.
Thanks for the info about the backup battery. You're the first person who said that--no one else told me the backup doesn't recharge!
Is there a special technique I need to use to switch out the backup battery, to avoid losing data?
Thanks!
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