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All,
I was also disappointed to find that I only received one power cable with my order which included the sync cable and the USB cradle.
After making sure I went through the boxes and being VERY sure that I hadn't overlooked my second power cable, I called the Dell Customer Support line.
I've gotta admint that they took may call quickly and told me that they would send out my second power cord via two-day delivery.
The cord arrived as promised and I now have power at work and home.
The CS rep that I spoke to stated that I SHOULD have received a power cord for both of my syncing options and apologized for the confusion.
Not sure if they were willing to work with me because I explained the situation in a calm rational way (instead of venting like I wanted to do) or because they're now realizing that they need to supply power with any sync option.
Regardless, they made me a happy customer.
Hoping this story helps other disappointed customers,
- Mark
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