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blatty-
Do you by any chance use Eudora? Eudora, and for all I know some other programs, use a file that makes the outlook data not sync correctly. I don't know why, or whose fault it is (I've got a guess), but here's what works for me (I use windows 2000; similar things work for other operating systems).
On the pc:
1. Quit all programs.
2. Go to winnt/system32 (or equivalent) and rename the file mapi32.dll to something else -- mapi32.dum, say. Note: in both winnt and system 32 files are hidden by default.
3. In the same folder, system32, run the program fixmapi.exe by doubleclicking on it.
4. Restart your computer.
This works every time for me. I perform this series of steps a couple or more times each day. Irritating? ayup, but better than not being able to sync.
Oh, and after a while you will have files created by something called mapi32.00, mapi32.01, etc. If these get up to mapi32.09, Eudora starts to complain. It still works, but it complains. I just delete all these while I'm deleting, and it seems no harm done.
I love activesync.
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