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The disk could be defective. If you cannot get AS to install, download the Axim USB driver from Dell and ActiveSync 3.7.1 from M$. If you don't already have Outlook, you might want to try installing it from the disk. It will be more difficult to work around not having a licensed copy of it.
Even if the downloads work, I'd contact Dell about getting a replacement disk.
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-Ike-
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