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Ender - I agree here, call Dell - just talk to them, they'll listen.
If they don't, call them back and talk to someone else. I got on the horn with them almost mid-day (their time) and in 15 minutes had a replacement on its way.
Next day, I hear a buzz at the door - it was Purolator (Canadian version of UPS) and my new Axim was there.
The second replacement took a bit longer, both delivery time and time dealing with the bloody people on the phone. Because I had just received the replacement unit. I may have to do so on THIS unit as well, so I figure that won't go over too easily - but who knows.
What I can say, however, is do NOT give up - The Axim is the best deal for the money. I can assure you that you won't get this kind of support (quick and "no-questions asked" replacements) from *any* other company, especially not HP!
Once you get a unit that is good for you, and this will happen - honest, you'll love it. Trust the 2000+ members of this forum :)
Nick
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AximSite.com Moderator and all around good guy :D
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Quote:
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"Reality is that which, when you stop believing in it, doesn't go away."
- Philip K. Dick
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