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Old 02-17-03, 11:43 PM   #14 (permalink)
andsoitgoes
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Ender - I agree here, call Dell - just talk to them, they'll listen.

If they don't, call them back and talk to someone else. I got on the horn with them almost mid-day (their time) and in 15 minutes had a replacement on its way.

Next day, I hear a buzz at the door - it was Purolator (Canadian version of UPS) and my new Axim was there.

The second replacement took a bit longer, both delivery time and time dealing with the bloody people on the phone. Because I had just received the replacement unit. I may have to do so on THIS unit as well, so I figure that won't go over too easily - but who knows.

What I can say, however, is do NOT give up - The Axim is the best deal for the money. I can assure you that you won't get this kind of support (quick and "no-questions asked" replacements) from *any* other company, especially not HP!

Once you get a unit that is good for you, and this will happen - honest, you'll love it. Trust the 2000+ members of this forum :)

Nick
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