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Old 11-13-03, 12:11 PM   #5 (permalink)
lastkrell
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Since the USB Cradle description on the Dell website extolls the benefits of it for CHARGING the Axim over and over again, I figured it would be ready to charge my Axim when I pulled it out of the box. I thought they accidently left the charger out, so I contacted Dell support.

I eventually reached some senior customer service rep. He told me I'm the only person who's been mislead by that description ! He didn't think that explicitly stating " the cradle does not come with an AC adapter" would help avoid confusion on that point.

I sent Dell an email pointing them to this thread.
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