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It should shut off automatically when you insert a plug into the socket.
By chance are you not using a stereo plug?
A mono plug is slightly different and will not always work well in a socket designed for stereo.
Incase your not sure, and are asking yourself how do I tell?
Look at the plug, if it is divided into 3 sections at the tip its a stereo plug, if its only 2 sections its mono.
Hope it helps, if not send it back....
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