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Dougster · 11-14-03, 07:47 PM

I've decided to give the Axim X5 back to Dell.

I've had it about 16 days and have had nothing but trouble with it since it came.

List of Problems.
* Power button stopped working....solution...hard reset.
* Stopped syncing....solution...soft reset repeatedly
* Lags and Hangs...solution...soft reset

All of this in just the first week!

The last PDA I had, a Casio....I only had to hard reset once in the two years that I had it...and only then because I chose to.

With the repeated soft resets that I have to perform, I'm concerned that I'm going to wear a hole in the rubber around the reset button.

Oh and for all of the "Just download the shutdown utility from wherever." You can't use the software when the whole thing is hung.

Thanks to everyone for all of the help on the forums. It got me through most of the problems I've had with this thing.

This is the first time I have been dissatisfied with a Dell product and now I get to see just how easy it is to return something to them.

Has anyone had any experience returning something and can let me know what to expect?

Dougster.

11-14-03, 07:47 PM	#1 (permalink)
Dougster Aximsite Rookie DAP Site StaffDAP Site StaffDAP Site Reviewer Join Date: Oct 2003 Location: Texas Posts: 26 Thanked 0 Times in 0 Posts	Ax Going Back to Dell (Details Inside) I've decided to give the Axim X5 back to Dell. I've had it about 16 days and have had nothing but trouble with it since it came. List of Problems. * Power button stopped working....solution...hard reset. * Stopped syncing....solution...soft reset repeatedly * Lags and Hangs...solution...soft reset All of this in just the first week! The last PDA I had, a Casio....I only had to hard reset once in the two years that I had it...and only then because I chose to. With the repeated soft resets that I have to perform, I'm concerned that I'm going to wear a hole in the rubber around the reset button. Oh and for all of the "Just download the shutdown utility from wherever." You can't use the software when the whole thing is hung. Thanks to everyone for all of the help on the forums. It got me through most of the problems I've had with this thing. This is the first time I have been dissatisfied with a Dell product and now I get to see just how easy it is to return something to them. Has anyone had any experience returning something and can let me know what to expect? Dougster.