Hmmmmm,
I just received my new Dell Axim 400 today and I immediately ran into a problem. When installing the coin sized back up battery, I noticed that the back up battery cover was kind of "sticking out". Upon closer inspection I noticed that one of the little hinges was fused downward, thereby not allowing the cover to firmly attach to the unit. This raised the cover a little, exposing the backup battery.
In Dell's defense I promptly called their support line and explained the situation to their support person. He said that a new one would be sent to me via overnight delivery to replace my defective one. If it wasn't sent out tonight, then definitely tommorrow, so he says. I will call back tommorrow to make sure the request is in the system. I was happy with Dell's support person.
Now on my first impressions of the Dell, it's a lot smaller than I thought it would be :) Based on some posts, I was expecting something bigger and bulkier. And I have to say, it's a really nice, slick design. It was love at first sight. Now I have to wait again for my replacement unit. They assure me that it will be a new unit and not a refurbished one, I sure hope that is true.
Ohhh well, I guess it'll all work out in the end since my WriteShields will not be arriving until Thursday and I wanted to slap those bad boys on immediately instead of having my axim's screen exposed for the next couple of days.
In any case, since i'm a brand new axim owner.......well partial, not until i get my replacement, can anyone tell me what I should do first when i receive it? Any pitfalls? I understand that you have to install activesync on the desktop computer first before connecting the cradle to your computer? Then charge battery in the cradle? I remember a post somewhere around here that had some information about that.............Any advice would be appreciated, so that I don't make any newbie mistakes. Thanks