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Originally posted by bigdave240
The real truth is that all of those suggestions are valid but mostly do not help. this is a widespread problem that has one workaround that I am familiar with. If you cannot get the explorer working and need to transfer a file to your pda, put it in the file that was created on your desktop by checking the box to sync 'Files'. It should have the name of your pda on it. Once it is synced to your pda, move it to where you want it on the pda using the file manager on the pda. Then take it out of the file on your desktop. Microsoft needs to fix ActiveSync badly!
Dave
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Bigdave, I think that is what Evvy is doing when Evvy said "I can copy files over to 'My PDA, My Documents...'" That's the folder that is synced if the Ax is named "My PDA." At least, that's the way I took it from the message. The error message Evvy is getting is from a failure to start the communications link to the Ax. Activesync uses part of TCP/IP to do that, which is why cageyjames suggested checking the firewall. In addition to ZoneAlarm, the WinXP firewall can interfere with Activesync if set too tight as well. The error can also come up if the USB drivers are not properly set, which is why I suggested doing what I did.
The better way to transfer files to the Ax, once you get the connection going, is to simply use Explorer on the PC. To do that, put the Ax in the cradle or connect to the cable, then open Activesync and open Explore in Activesync. Now go back to the desktop and open File Explorer there. The Mobile Device icon will now let you open any directory on the Ax. You can now cut/paste, drag/drop or Move/Copy to folder any file from the Desktop to the Ax just is if it were another folder on the PC. That's the quickest and easiest way to move files and avoids syncing altogether. That my opinion, anyway :) .