Help! dotpocket has froze my X3i!
Hi,
Hopefully someone can help me. I have a Dell X3i and thought the dotpocket software might be what I am looking for and the Aximsite discount was pretty tempting. I installed the trial version software.
I changed the screen resolution, the device went into the soft reset and WHAMMO! It started to reset, then I got the WSOD (white screen of death) and then nothing. Whenever I hit the power button I get nothing, zero, zip, nada. I can't seem to hard reset it because the power button does nothing now.
If I put the device in the cradle it says it is charging but won't sync. I have written dotpocket's tech support but I haven't heard anything back yet. I am leaving on a business trip tomorrown and I need my device to work.
I did a backup yesterday so I am not worried about losing data but I can't get the device to reset. I currently have the battery out of it hoping that once the internal backup battery is dead I can reinstall and restart everything.
Any ideas???? Help!!!
-Tim
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