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Mav, on the dell cdrom there is a file in the root directory that ends in .inf. That file points to the Dell USB driver, which you must install. Go to Add Hardware, with the Axim in the cradle and the cradle attached and then look under the USB devices. If you don't have one for the Dell Axim, the driver is NOT installed. Add the hardware and then point to the .inf file when it asks for where the drivers are located.
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