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aturner gives sound advice. You might also try polishing the backup battery and the contacts with a clean cloth. Oh, and try not to touch the backup battery after; oily fingerprints and all, you know.
I got lulled into a false sense of security with the "cry wolf" backup battery warning behavior of some of the earlier ROMS of PPC 2002, and almost got bitten (operatively, "almost") swapping batteries recently. There turned out to be nothing wrong with my backup except a bad connection, fixed by cleaning. Not that my axim would have known why it lost all its data.
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