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My first post too!
Bought an X5 from Dell Outlet store (UK) - they delivered an Italian one. Have been given the runaround described above.
Was promised a NEW X5 yesterday delivered in 5 working days. Today got a phone call saying there will be no new X5's for 3 to 4 months and there are no refurb ones they can send!
Have spent sooo long on the phone to them I think the time has come to give up and take their offer of a refund.
My opinion of Dell could not be any lower however this is a great site and has been very helpful in the past couple of weeks.
I hope the above sorry tales have happier endings than mine.
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