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Well, I had nothing but great things with Dell, (knock on wood) :) . I had ordered the Pharos GPS kit (the new version, the one that does not cover the headphone jack) on a Wednesday and received it on that same Friday at 8:30am. WoW!
The same happened to me when I had to get a replacement unit. I called it in on one afternoon and got it the next morning at my doorstep. Now that is what you call SERVICE! Double WoW!!
I feel bad for the guys that are getting the run around. I hope you guys get everything straigten out.
Later,
Mike
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