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Plug the ax in the cradle or to the cable. Now open the Device Manager on your work machine. (start>settings>control panel>system>hardware>device manager) Now look under the Windows CE USB Devices for "Dell Axim USB Sync." If it's not there, you haven't installed the Dell drivers. You must do that to connect to the Ax. The fact that the screen lights up (I assume on the Ax) when you change ports indicates that the ports are trying to connect, but not much else.
USB is very flaky, so the fact that one device connects and another doesn't is unfortunately all too common.
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