Mobility Site - View Single Post - PLease !!!: Alert People to Dump Dell Axim products..

deftech · 01-27-04, 08:18 PM

I'm sorry, but I'm just going to be honest.....after reading this entire rant, I feel like I came out a dumber person.

Dell has done nothing wrong on their part. The unit was purchased on Jan. 6, 2003 and it is now Jan. 27, 2004. The 1-year warranty is up, so they are not obligated to fix it in any way.

And why should they allow you to extend the warranty after it has a problem? That would be like me going and buying a car with a standard 3-year warranty, getting an oil leak at 3.5 years, and then trying to buy the extended warranty that I originally passed up on. They're not going to do that. If you want an extended warranty, you have to get it up front before you have problems out of the car (or in this case, Axim). I know that you didn't buy it from Dell so you didn't get a choice, but that was your decision. If you wanted an extended warranty, you should have bought the Axim from Dell themselves.

Any respectable company would have done the same thing for you, which in this case is to do nothing.

Thank you for the "mass alert" of your non-problem.

01-27-04, 08:18 PM	#7 (permalink)
deftech Aximsite Administrator Addicted Member Join Date: Feb 2003 Location: Arkansas Posts: 5,635 Thanked 3 Times in 2 Posts Awards Showcase Total Awards: 3	I'm sorry, but I'm just going to be honest.....after reading this entire rant, I feel like I came out a dumber person. Dell has done nothing wrong on their part. The unit was purchased on Jan. 6, 2003 and it is now Jan. 27, 2004. The 1-year warranty is up, so they are not obligated to fix it in any way. And why should they allow you to extend the warranty after it has a problem? That would be like me going and buying a car with a standard 3-year warranty, getting an oil leak at 3.5 years, and then trying to buy the extended warranty that I originally passed up on. They're not going to do that. If you want an extended warranty, you have to get it up front before you have problems out of the car (or in this case, Axim). I know that you didn't buy it from Dell so you didn't get a choice, but that was your decision. If you wanted an extended warranty, you should have bought the Axim from Dell themselves. Any respectable company would have done the same thing for you, which in this case is to do nothing. Thank you for the "mass alert" of your non-problem. __________________ Jordan M. Wigley Aximsite.com Email: jordan AT aximsite.com . To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. Come join the friendly community at To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.