The novelty of my Axim is more than I can bare, and I have decided to keep it. My Axim has never sat on its cradle for longer than 45 minutes unused; It never leaves my side.
I need it! I was even finding it hard to do things necessary to survive. Laundry went updone for weeks, food was overated, the need for sleep never occured to me. When I use it at work, I feel like I am finally capable of slacking without prying eyes and I jubilantly use my Axim in public along with headphones and my Pocketop keyboard. I will say that the Axim has been very entertaining on every occurrence when I have downtime by myself and many times when I don't.
When spring arrives I will rejoice in my ability to listen to music on long walks and bikerides. I can carry my Axim in any pocket I choose. Or in a bag or a custom case.
I may, at some point, order a second Axim when they come out with the next model out of principal.
Never shall I give up my Axim, in the event that it shall ever break tech support will have to pry it from my cold dead hand.
I will say this ... I have also experienced Dell Customer Care, I waited on hold for less than a minute and had authorization to do whatever was needed to make me happy. Maybe its just my luck, but my whole Dell experience could not have been better. The service was outstanding.