.
.
If all your Paid For software is
poof!, vanished!, gone for good!, then somebody didn't have the foresight to keep copies of
everything saved to disk, including receipts, home page, install.exe/.zip and the Registration Key, or (minimaly) have some sort of BackUp Policy to restore from.
As for getting a refurb after 8 months...standard policy, shoulda read the fine print. New Replacements only come within the first 30 days.
About the battery.....how did you handle the Initial Charge? How often do you let it get below 20% before recharging?
One final insight..........might help if you posted X5 "problems" in
The X5 Forums, instead of
The X3 Forums.
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I still say there ought to be a Ranter's Forum.:hide: