RBUL

The battery problem has persisted despite my text book treatment for the initial and all subsequent recharges.

Of course I have all receipts, registration codes, exe.files and such and will try to restore my new unit back to it's original greatness.....I'm just a disgruntled Dell customer, not a moron.

Thanks, for pointing out that there is a specific forum elsewhere for X5 issues...duly noted. Pardon my newness.

And don't misconstrue my comments about Texas, I loved living there. And as for customer service, god bless anyone anywhere who does their homework enough to outsmart and undercut the otherguy. Jeepers Beev, I'l bet Dell even pays these geniuses ten or maybe even eleven bucks a day to answer all our unreasonable and annoying questions about their substandard hardware.