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xtrafancy · 02-27-04, 03:48 PM

Hi there,

My mother just passed on her Dell Axim X3 to me and I love it but I can't get it to sync with my laptop. I downloaded the companion CD active-sync software (a few times actually) but when I finally go to try and sync my laptop says that it's not connected. It says that it wants "the serial cable plugged into the COM port." I don't know what that means. I've got the USB cable plugged in right but it keeps saying that in addition to the USB cable that it wants the serial cable plugged into the COM port...

I don't know what this means. There is no other cable with my Axim. Could this be a problem from my having to reinstall the software? I had to reinstall it because the first time that I did it I didn't have my Outlook set up on my laptop, so I went back and set up Outlook and reinstalled the sync software. I just installed it over the existing one, ...should I completely uninstall the software and reinstall it all over from scratch? Or is my COM sync problem not related to that?

I appreciate anyone's thoughts on this problem, thank you so much for your time.

02-27-04, 03:48 PM	#1 (permalink)
xtrafancy Aximsite Prospect Join Date: Feb 2004 Location: Brooklyn Posts: 3 Thanked 0 Times in 0 Posts	Can't sync! What's a COM port? Hi there, My mother just passed on her Dell Axim X3 to me and I love it but I can't get it to sync with my laptop. I downloaded the companion CD active-sync software (a few times actually) but when I finally go to try and sync my laptop says that it's not connected. It says that it wants "the serial cable plugged into the COM port." I don't know what that means. I've got the USB cable plugged in right but it keeps saying that in addition to the USB cable that it wants the serial cable plugged into the COM port... I don't know what this means. There is no other cable with my Axim. Could this be a problem from my having to reinstall the software? I had to reinstall it because the first time that I did it I didn't have my Outlook set up on my laptop, so I went back and set up Outlook and reinstalled the sync software. I just installed it over the existing one, ...should I completely uninstall the software and reinstall it all over from scratch? Or is my COM sync problem not related to that? I appreciate anyone's thoughts on this problem, thank you so much for your time.