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I actually left mine out of the case completely on the counter and I closed down all processes. It still would not turn off. I am sure now that it was a program but I have not been able to determine which one. I have had it running since the hard reset for several weeks in the case and have not had any problems. I may at a later time try to determine what program was causing the problem and if I can I will post it.
Thanks,
Rich
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