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Oh, if only life were that simple!
Built-in storage is left over ROM storage that Dell has made available for us to use. Stuff that goes there will survive a hard reset. So, it seems tempting to put programs there, right? But the catch is that the Registry gets reset with a hard reset, so any program in Built-in that requires entries in the registry or installed .dlls won't run anyway! So, I use Built-in to hold some critical files I don't want to lose, and that might be useful at hard reset time (registration info for programs, passwords for files, etc, etc). You could, I suppose, use the Built-In to hold the installation files and .cabs to restore the more important programs, too. I haven't tried that.
Installing an application to main memory will install it wherever the installer is set to put it. Sometimes that's in a folder under My Device, sometimes in /programs, sometimes in /windows/programs and sometimes multiple locations (PocketMapNavigator seems to spray stuff all over the place, for example).
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