I have a similar problem
a lot of times I get "Attention Required" for the outlook SSPs
(but no problems with the files or picture viewer)
but it does work occasionally
I thought it was just my problem - but from the thread it seems it might be a dell driver/activesync problem afterall... :rolling:
anyway two things you can try (that helped a little to me - as I said it does work from time to time)
1. install the "Collaboration Data Object" for outlook 2002 (see
http://support.microsoft.com/default...;en-us;Q299625)
2. check the .pst file (the outlook personal folders file) for errors - this can be done using pstscan.exe (you can use the find option to find both your .pst file and the pstscan program)