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I had the same issuse with my old iPaq 3765. What I found out was that it was the driver on the iPaq, since everything else works fine. My laptop would connect without a hitch. So, I just simply did a hard reboot and reinstalled the driver FIRST and then all the other software I had on it. JUST MAKE SURE YOU MAKE A BACKUP OF YOUR AXIM FIRST!!!! Hope this helps.
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