Hello all,
Two weeks ago I called Dell because of my serious Axim d-pad problem. They told me a new one would be sent out and that the return instructions would be in the box with the new Axim. Well, I received it but there were no instructions. However, what I did get with the Axim was a cradle, a leather carrying case and an extra battery. These are the same components that I ordered back in january with the one I want to return. So now I have double everything when I was just expecting a replacement Axim.
Does anybody know what their return policy is and how it works? Is it an error on their part? Now I have to call them Urgh!!!
I just hope they don't bill me for all of this and force me to spend many hours on the phone so this can be sorted out...
any ideas?
