Mobility Site - View Single Post - No Support After Sales in UK

awe · 03-05-03, 08:06 AM

I want to replace my Axim.

I have tried to phone the customer support line for so many times and select customer care/technical support and have tried any option that is available, or even redirect by customer care, then I will be informed that I have reaced a pocket pc que.

Once I read the service tag to them, almost everytime, they will said that you have reaced the wrong que and said 'May I take a number from you so that I can arrange a person to call you' and they will never call back.

I have a feeling that those answer the calls are Robot!!!

Anyone can tell me how to get the correct line for hardware replacement?

03-05-03, 08:06 AM	#1 (permalink)
awe Aximsite Rookie Join Date: Feb 2003 Posts: 60 Thanked 0 Times in 0 Posts	No Support After Sales in UK - replacement I want to replace my Axim. I have tried to phone the customer support line for so many times and select customer care/technical support and have tried any option that is available, or even redirect by customer care, then I will be informed that I have reaced a pocket pc que. Once I read the service tag to them, almost everytime, they will said that you have reaced the wrong que and said 'May I take a number from you so that I can arrange a person to call you' and they will never call back. I have a feeling that those answer the calls are Robot!!! Anyone can tell me how to get the correct line for hardware replacement?