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Great review. As far as Dell service, I've bought a lot of products from Dell. Every now and then a problem will arise. Where Dell shines over others is that they will address a problem that does crop up quickly and fairly. That's where they really shine for me. I call, they fix it. It doesn't happen often but I don't have to fear it the way I would if I was dealing with some other company.
I placed an on-line order last week and due to a server error of some sort the order didn't go through properly. I finally got around to calling yesterday. I was never put on hold. Took a couple of transfers to get to the right person to help out. He got the order taken care of and the product is on it's way to me already.
The last desktop I ordered I decided a couple of hours after placing the order to get a couple of peripherals. I called my salesperson back and he was very apologetic that my system had already shipped! He placed a new order for the extras.
I love Dell :)
Quinn
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