i'm having this problem too.. i wrote an e-mail to dell asking about it, hoping maybe they'd fix it for me
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Quote:
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Thank you for contacting Dell eSupport and Services (ESS). We appreciate
the opportunity to assist you. I apologize for your trouble and I assure
you it is our hope that you have a positive experience with our company.
As per the issue, please soft reset the device. For the instructions on
the same, I am recommending a knowledgebase article.
Please visit the following link to access the article that I wish to
forward to you:
http://support.dell.com/us/en/kb/doc...asp?dn=1077816
Some email programs will wrap this address to a second line. Therefore,
please copy each of the lines directly into the address bar of your
browser with no spaces between the two sections.
Also if still the issue persists, please hard reset the device. For
that, I am recommending a knowledgebase article.
Please visit the following link to access the article that I wish to
forward to you:
http://support.dell.com/us/en/kb/doc...asp?dn=1073114
Some email programs will wrap this address to a second line. Therefore,
please copy each of the lines directly into the address bar of your
browser with no spaces between the two sections.
Performing these steps should resolve the issue with the system. However
if still the issue persists, then you need to buy the new Axim Unit as
the unit is already out of warrenty so I won't be able to log the call
for the replacement of the same.
My apologies for the inconvinience and thanks for your patience.
I again apologize for the time and inconvinience.
Thank you for choosing Dell.
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what f*cking bullsh*t, i did nothing wrong, and got this piece of crap product that's faulty and it's their fault and they refuse to fix it or replace it. bull...
btw i tried the solution above, loosened the screws and didn't fix my problem.
my problem has a little bit more to it, so i'll make a new thread